Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. Due to hygiene and safety protocols, we have a strict no-returns policy for most products. However, exchanges for damaged or defective items are accepted. If you receives an order that is damaged, misprinted, or broken, you can submit a claim request within 5 days of delivery.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
Once your order is shipped, you will receive a tracking ID via email. You can track your parcel on the courier’s portal or through the branded tracking page provided by Qikink, ensuring you can follow your order's journey in real time.
Where are your products manufactured?
Our products are manufactured locally in tripur. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping charges are dynamically calculated at checkout, based on the total weight, dimensions of your order, and delivery address.
We offer free shipping for orders meeting a minimum purchase value. Please check current offers or
Can I talk to someone at USOT about my order?
Absolutely. We’re here for you every step of the way. If you have any questions about your order, simply reach out to us on WhatsApp at877- 8926 -018, Email-support@yourstyleourtheory.com, or connect with us through our live chat — our team will respond promptly and make sure you’re fully taken care of.